Tips on How to Manage People

How to Manage People from the One Minutemanage people Manager

The One Minute Manager | Ken Blanchard and Spencer Johnson

Overview | The One Minute Manager demonstrates three practical management techniques and how to manage people and best to apply them to get the best out of those you manage. These include:

One Minute Goal Setting
The authors advocate the 80-20 goal-setting rule: that 80% of your really important results will come from 20% of your goals.

  1. Agree on your goals
  2. See what good behaviour looks like
  3. Write out each of your goals on a single sheet of paper using less than 250 words
  4. Read and re-read each goal, which requires only a minute or so each time you do it
  5. Take a minute every once in a while out of your day to look at your performance, and
  6. See whether or not your behaviour matches your goal

Manage People by Telling Them How Good They are

One Minute Praisings
The authors suggest that effective managers help people reach their full potential by catching them doing something right. “People who feel good about themselves produce good results.”

  1. Tell people up front that you are going to let them know how they are doing
  2. Praise people immediately
  3. Tell people what they did right–be specific
  4. Tell people how good you feel about what they did right, and how it helps the organization and the other people who work there
  5. Stop for a moment of silence to let them “feel” how good you feel
  6. Encourage them to do more of the same
  7. Shake hands or touch people in a way that makes it clear that you support their success in the organization

If You’re Going to Manage People, You Have to Tell Them When it’s Going Wrong

One Minute Reprimand
Clearly the number one motivator of people is feedback on results.

  1. Tell people beforehand that you are going to let them know how they are doing in no uncertain terms
    the first half of the reprimand:
  2. Reprimand people immediately
  3. Tell people what they did wrong–be specific
  4. Tell people how you feel about what they did wrong–and in no uncertain terms
  5. Stop for a few seconds of uncomfortable silence to let them feel how you feel
    the second half of the reprimand:
  6. Shake hands, or touch them in a way that lets them know you are honestly on their side
  7. Remind them how much you value them
  8. Reaffirm that you think well of them but not of their performance in this situation
  9. Realize that when the reprimand is over, it’s over


Recommend the One Minute Manager on How to Manage People?

Yes – it’s a very easy read at less than 100 pages long. I imagine it’s good to refer back to as and when you have issues around how to manage people.

By Alan Adams

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As an award-winning business coach and bestselling author, Alan S Adams has helped hundreds of businesses across the UK to move from simply surviving to positively thriving. The publication of his second book Passion To Profit: 7 Steps To Building A Kick-Ass Agency and his third book, The Beautiful Business: Secrets to Sculpting Your Ultimate Clinic, sees him focus very specifically on creative agencies and aesthetic clinic sector, sharing advice and guidance with the potential to revolutionise turnover, client retention and overall growth. Alan was also recognised by Enterprise Nation as one of the UK’s Top 50 Advisors and APCTC Coach of The Year Finalist.

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