Tag Archives: lessons

In Business Everything Matters, Even How You Make The Tea

I recently dropped off a present to the guys at Mooch Creative, after a previous visit gave me déjà vu. The first time IMooch Creative Dan & Mark visited, I was kindly offered a cup of tea – which I gratefully accepted – and I saw one of the team then take themselves off to the kitchen area where they waited for the kettle to boil.

It reminded me of a manufacturing client I had years ago, and showed to be another example of how it’s the little things that can really hurt you (not physically).

If you are facing somebody and they threw an axe at you, you’d instinctively move out of the way sharpish so that the axe didn’t hit you. While thankfully there aren’t too many axes in business, there are lots and lots of opportunities to get paper cuts and this is what can damage your business. Read More »

Fear Of Rejection Holding You Back?

Fear of rejection is a big one in every industry, simply because so many people just hate asking for the sale or the money, actually 80% of sales are lost because no one asked for the sale and this is why thinking about your sales process and having scripts to work with are so important

Jia Jiang has a rather entertaining and insightful opinion on rejection, after he went out of his way to be rejected for 100 days straight, well worth a watch.

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By Alan Adams

How To Set Your Businesses Pricing

If you’re unsure about your pricing, take a look at your much bigger competitors or even those of a similar size. Now,Business Pricing you do have to compare apples with apples, but looking at their delivery, how far away are you from them? Do you really understand your marketplace? And are you constantly attending courses to evolve your knowledge and understanding of your industry best practice? To stay fresh? Do you understand the strategy behind what you’re trying to do? If so, you’ll absolutely wipe the floor with the majority of your competitors.

Also, if your client comes back and says your pricing is a bit on the high side (I’d always say that you should be in the top third price wise), ask them what they think their budget could stretch to. I’d never suggest reducing your price but you could offer to ‘part fund’ the first three months of the treatment to show the value that you bring (remember FS from your V x D + FS > R sales equation). This is also known as their puppy dog sales tactic, so, someone comes into a pet shop because they’ve been dragged in there by the kids and the kids are pestering for a puppy. The pet shop owners says take the puppy for the weekend, the kids

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How To Stand Out From The Competition

We’ve already mentioned about the importance of building your list, so you’re probably thinking ‘great, what now?’ Alan Adams & Richard ReedFor most clinics these will be high income people who are incredibly difficult to get in front of. It’s not a problem though; it’s all about how you contact them. You just have to turn up in a completely different way that makes you stand out and get a response, even if that response is telling you to clear off! In my experience, though, the worst case scenario is that you’ll get a polite no from the very person you’re targeting. There are a few strategies but some variety on lumpy mail always goes down well, or even a shock and awe package, let me explain…

I’ve been interviewing some of the country’s top business people for an NLP modelling project on the mind-set of the super successful. The idea is to find out what’s happening on an unconscious level that makes these people really excel at business and to find out what the common traits among them are, as well as what they have in common that will be an important marker. Once we’ve learned all of this, essentially we have the business holy grail – a blueprint for success. The problem is these people don’t know me, they get a barrage of requests for different things, are really time pressured and they have the ultimate gatekeepers whose sole job is not to let anyone near them. So how did I do it?

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How to be More Productive in Business

Become More Productive In Business More productive in business

A lot of people just aren’t aware of how they spend their time, to be more productive in business, you have to work at it, there a study that shows office workers are interruption every 11 minutes by technology (think emails text social media) or people (just popping in to ask a question)

To be productive you have to manage these distraction, if you have staff get them use to working problems out without your input, when they ask a question, ask “how do you think I’d deal with that” then shut up and if there struggling let them, its the only way they’ll learn

Saying Yes will not Help You be More Productive in Business

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If You’re Needed are Your Customers Thinking of You?

customers thinking

If Disaster Strikes Are Your Customers Thinking of You?

Getting your customers thinking of you and not your competition when they need your services is essential,  here is a great example of how you can do it.

So I’m driving from Telford to Bridgnorth just after Christmas. It’s a crisp sunny afternoon, nice clear roads, when all of a sudden a pheasant runs out in front of the car. I didn’t even have chance to brake. There’s a horrible thud and I look in the rear view mirror to see a plume of feathers in the air.

Not much I could do, so I continued on to my mum’s where I was having dinner. I got a few funny looks as I drove through Bridgnorth and it soon became apparent why…when I reached my destination, there was the pheasant imbedded in the grill of my car. *Darn* one new grill needed.

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Holiday Lessons for Life and Business Planning Part One

Planning Your Holiday, Life and Business Planning are Really Similar

Well the weather has been awesome recently, However there does seem to be a the usual mass exodus of people going abroad looking

The Importance of Business Planning

My Plan Got me on Holiday

for the bright shiny, glowing orb thing that seems always seems brighter in foreign locations.

However we can all learn from how we book our holidays, nobody, decides one day to pack their bags, rocks up to an airport, points at a plane and says “I’ll go on that one” you could end up at some completely disastrous destinations and depending upon what you packed, completely unprepared for the location, a bikini in the Artic won’t be of much use.

However a lot of people spend more time planning their holidays than they do with their life’s, or doing the business planning which is absolutely crazy way to live, but the process for a successful life, holiday or business is exactly the same.

You start by setting it as a written goal, Read More »

In Business Be Prepared for the Odd Hiccup

Well we’re into the second half of 2014 now and it’s been a great year so far. I’m one of just a handful of coaches in the region to be

Make Sure you Have Systems in Your Business

Make Sure you Have Systems in Your Business

registered and approved for the Growth Accelerator Programme,  meaning that I can help SME businesses access government support. If you’re looking to grow over the next few years, this is definitely worth looking into.

However there have been a couple hiccups in my plans for the first part of the year too. I managed to get flu, which seemed to knock me out for a week, but a speedy recovery saw me snowboarding a week later (Happy Days) but when I returned, I’d picked up some sort of chest infection. I still managed to run some training s I’d Read More »

What Excuses In Business Do You Hear?

What Excuses in Business do You Hear?

Excuses in Business

Your Believes Can Sometimes be The Only Thing Holding You Back

It’s interesting sometimes to listen to the excuses people come up with for *not* doing something, especially the excuses in business, it’s the economy, my staff aren’t good enough, I can’t get the people with the skills around here, people just wont pay the high prices, that wouldn’t work here, its OK for them, they got in early.

Have You Heard Any of These Excuses in Business?

We all have fears, not being good enough being one of them, so a lot of the time rather than taking full responsibility for whats going on, we make excuses, the funny thing is as soon as we make excuses, we give the power away to be able to do anything about the situation, taking responsibility puts the power in your hands.

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Know Where Your Business is Going?

I always like asking business owners, what they really want to achieve in life – is it having more time to spend with the children,

Planning Your Life so Everything Fits Together

Planning Your Life so Everything Fits Together

Working three day weeks, jetting off on well-deserved luxury holidays throughout the year or even property abroad?

Once that’s established, we can then put a plan in place outlining how you’re actually going to achieve it – do you need to take on additional staff? Do you need to give junior staff the training needed to take on your role? What clients do you need, how big are they? You get the picture.

Think of it as similar to when you go on holiday – you don’t just turn up at the airport, choose a plane at random, and then jump on board. You decide where you really want to go first, and then work out the best way to make it happen. Read More »